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Ensure the health of SyteLine
Maintaining system performance requires constant attention.  Proactively monitoring and preventing problems before they occur, ensures that SyteLine is up when you need it, tuned for optimal performance and secured from vulnerabilities. 

How it Works
We take on the task of ensuring your hardware, networks, operating systems and SyteLine is optimized, up-to-date, secure, backed up and available.  Unlike Hosting where we provide the data center, hardware and operating systems - with SyteLine Managed Services we are monitoring your systems located at your facility 24 X 7.

Fixed Fee...No Long Term Commitments
Our team monitors and manages your SyteLine environment 24 X 7 from our Tier IV Data Center for a fixed fee at a fraction of the cost of an outside consultant or employee.


Technology
Almost 25 years of experience with the SyteLine family of products and over 10 years hosting SyteLine for numerous Companies has provided us with the knowledge required to develop a series of tools and best practices for managing SyteLine.  This sophisticated and comprehensive proprietary toolset is utilized to monitor the health of SyteLine, automate routine tasks and provide for self healing. These monitoring tools had previously been available only to our hosting clients, but are now available to subscribers of our SyteLink Managed Services offering. 
 

SyteLine Health Monitoring and Management
Monitoring and Self-Healing 
  SyteLine Services Monitoring and Self-Healing 
  Check for Run-Away Reports and Processes 
  Monitor SyteLine Error Logs 
  SyteLine Intrusion Detection 
  SQL Services Monitoring and Self-Healing 
  SQL Performance Monitoring and Tuning 
  SQL Server Patch Management 
  Verify Backup Status 
  Database Integrity Checks 
 
Management 
  Cleanup of Background Task History 
  Execution of SyteLine System Utilities 
  File System Cleanup 
  Purging of Temporary Tables and Logs 
  SQL Database Cleanup, Re-Organization, Statistic Update and Re-Builds 
  Installation of SyteLine Patches 
   
Quality of Service 
  Logging and Trending of Critical SyteLine Process Duration 
 
Windows Server Health Monitoring and Management
Server Monitoring and Self-Healing 
  Security Log Monitoring 
  Virus Log Monitoring 
  Hardware Monitoring, Self-Healing and Change Notification 
  Application Blocking and Change Notification 
  Application Log Monitoring 
   
Management 
  Patch Management 
  Asset and License Management 
  Hardware Firmware Management 
  Policy Enforcement 
  Automation of Key Tasks 
   
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