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Ensure the health of SyteLine
Maintaining system performance requires constant attention. Proactively monitoring and preventing problems before they occur, ensures that SyteLine is up when you need it, tuned for optimal performance and secured from vulnerabilities.
How it Works
We take on the task of ensuring your hardware, networks, operating systems and SyteLine is optimized, up-to-date, secure, backed up and available. Unlike Hosting where we provide the data center, hardware and operating systems - with SyteLine Managed Services we are monitoring your systems located at your facility 24 X 7.
Fixed Fee...No Long Term Commitments
Our team monitors and manages your SyteLine environment 24 X 7 from our Tier IV Data Center for a fixed fee at a fraction of the cost of an outside consultant or employee.
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Technology
Almost 25 years of experience with the SyteLine family of products and over 10 years hosting SyteLine for numerous Companies has provided us with the knowledge required to develop a series of tools and best practices for managing SyteLine. This sophisticated and comprehensive proprietary toolset is utilized to monitor the health of SyteLine, automate routine tasks and provide for self healing. These monitoring tools had previously been available only to our hosting clients, but are now available to subscribers of our SyteLink Managed Services offering. |
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SyteLine Health Monitoring and Management
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| Monitoring and Self-Healing |
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SyteLine Services Monitoring and Self-Healing |
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Check for Run-Away Reports and Processes |
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Monitor SyteLine Error Logs |
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SyteLine Intrusion Detection |
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SQL Services Monitoring and Self-Healing |
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SQL Performance Monitoring and Tuning |
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SQL Server Patch Management |
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Verify Backup Status |
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Database Integrity Checks |
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| Management |
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Cleanup of Background Task History |
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Execution of SyteLine System Utilities |
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File System Cleanup |
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Purging of Temporary Tables and Logs |
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SQL Database Cleanup, Re-Organization, Statistic Update and Re-Builds |
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Installation of SyteLine Patches |
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| Quality of Service |
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Logging and Trending of Critical SyteLine Process Duration |
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Windows Server Health Monitoring and Management
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| Server Monitoring and Self-Healing |
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Security Log Monitoring |
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Virus Log Monitoring |
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Hardware Monitoring, Self-Healing and Change Notification |
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Application Blocking and Change Notification |
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Application Log Monitoring |
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| Management |
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Patch Management |
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Asset and License Management |
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Hardware Firmware Management |
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Policy Enforcement |
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Automation of Key Tasks |
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